Privacy Policy

Data Controller

Adopt-a-Bot is a product operated by Digital Ventures, LLC.

This Privacy Policy describes how Digital Ventures, LLC ("we", "us", "our", or "Company") collects, uses, discloses, and protects your personal information when you use our Adopt-a-Bot service (the "Service").

Digital Ventures, LLC is a Colorado limited liability company that owns and operates Adopt-a-Bot.

Digital Ventures, LLC
2206 W 136th Ave, Ste 106
Broomfield, CO 80023

Contact: support@adoptabot.co

1. Information We Collect

Information You Provide:

• Account Information: Telegram ID, username, first name, and any profile information you share
• Communications: Messages and conversations you have with the AI chatbot
• Payment Information: Processed securely by Stripe; we do not store full credit card numbers
• Contact Information: Email address and phone number (if provided)

Information Collected Automatically:

• Usage data (frequency of use, features accessed)
• Device information and identifiers
• Log data (IP address, browser type, access times)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription
• Remember your conversations and provide personalized responses
• Communicate with you about the Service, updates, and support
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations
• Analyze usage patterns to improve the Service

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, our legal basis for processing includes:

• Contract Performance: To provide the Service you requested
• Legitimate Interests: To improve and secure the Service
• Consent: For optional communications and marketing
• Legal Compliance: To comply with applicable laws

4. Information Sharing & Disclosure

We never sell your personal data.

We may share information with:

• Service Providers:
  • Anthropic: AI model provider (messages processed for AI responses)
  • Stripe: Payment processing
  • Telegram: Message delivery
  • Twilio: SMS delivery (if you opt in)
• Legal Requirements: When required by law, subpoena, court order, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements

Conversation data may be retained to provide the memory feature. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, message your bot with /help or email support@adoptabot.co. We will respond within 30 days.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To make a CCPA request, email support@adoptabot.co.

9. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using the Service, you consent to such transfer. We take steps to ensure adequate protection of your data in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

11. Third-Party Links & Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

Digital Ventures, LLC
2206 W 136th Ave, Ste 106
Broomfield, CO 80023
Email: support@adoptabot.co